Privacy Policy

Thank you for visiting Perceptica.com. To protect your privacy better, we provide this Privacy Statement, which explains our online information practices and the methods we use to collect and use your information on this website. Perceptica respects your privacy and seeks to protect your personal data. The information Perceptica holds on you and its use depends on your relationship with Perceptica and the service you use. Perceptica collects and uses your information to administer, improve, obtain feedback about and deliver our services to you. We also use this information to assess what products may be of interest to you and to personalize our products and sales and marketing services. We sometimes use this information to communicate with you or to obtain feedback on a service and any improvements we could make to it.

What personal information we collect

The types of personal data that may be collected include: name, address, e-mail address, telephone number, fax number, registration and payment details, details about participation in events, surveys and information about your interests in and use of various products and services. Perceptica may obtain this information via direct contact with you, from third parties such as your employer or our suppliers or automatically via your use of our products and tools. If you are a registered user of our services, Perceptica may gather information about your use of our services, such as statistics about data accessed, times and volume of use and traffic data. We may also collect certain non-personal information when you visit our websites, which may include logs, the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, the duration of sessions and similar usage or system data.

Information for marketing purposes

Perceptica may also contact you about services to which you do not subscribe but which we believe may interest you. We may also use the information to propose a free trial of a service or invite you to conferences and events. You have a right to ask us at any time not to contact you by way of direct marketing. You can do this by sending an e-mail to [email protected] with a subject line “Remove from marketing lists”.

We sometimes use the non-personal data we collect to improve the design and/or content of our website. We may also use this information to analyse website usage, as well as to offer you products or services.

Storage of information and duration

Perceptica stores your information in its databases, such as its Customer Relationship Management database, for reference. The information may be stored and used by Perceptica for a reasonable period, in accordance with the need to answer queries, support our customers or resolve problems, and provide new services. We may retain your information after you cease to use our services. Where required by the law and/or authorities, your information will be retained for longer.

Disclosure of your information

Except when you specifically agree or where the law permits, Perceptica does not disclose, rent or sell your personal data to others. We may disclose personally identifiable information in response to legal process, in response to a court order, in response to a law enforcement agency’s request, where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, in cases of violation of our terms of use, or as otherwise required by law. We may transfer information about you if we are merged with another company.